Comparison · AusComply

AusComply vs Venue Axis,
honestly compared.

AusComply is the established digital incident register leader for Australian licensed venues — more than 2 million incident reports logged since 2015, multi-state coverage, dual register for liquor + security, FRT bundled. Venue Axis is built around different ground: gaming-native Floor App, AML/CTF depth, the L&GNSW CL1002 working surface. Different problems they're each purpose-built to solve.

Disclosure

We're Venue Axis. This page is written by us. We've tried to keep the comparison architectural and honest, including where AusComply leads. If you spot something that mischaracterises AusComply or its Corsight AI integration, email hello@venueaxis.com.au and we'll review and correct.

What each is

Different origins, different shapes.

AusComply

Digital incident register, multi-state, FRT-bundled

Established digital incident register for Australian licensed venues since 2015. AusComply reports more than 2 million incident reports logged. Dual-register capability covering liquor and security incident types in one product. Multi-state regulator compliance across NSW, ACT, NT, QLD, VIC. Bundled FRT integration via Corsight AI. Free gaming incident register add-on with every subscription. Competitive pricing, no lock-in.

Strongest fit: multi-state venues running both liquor and security registers; venues that already prefer Corsight AI for FRT; clubs whose primary compliance need is incident logging without AML/governance scope.

Venue Axis

Gaming-native compliance platform, CL1002-anchored

Three-portal compliance platform anchored to L&GNSW CL1002. Built gaming-native — Floor App structured around the RGO pipeline (observation → welfare check → CDD → SMR), not the security-guard pipeline. AML/CTF depth via server-side anomaly detection on EGM data, four-stage SMR process, patron risk scoring that weighs recent activity more heavily. Vendor-agnostic FRT — webhook adapter pattern, no single FRT vendor lock-in. Currently NSW-focused with multi-state expansion sequenced post-pilot. Register+ at $99/mo in year one ($129/mo after) for sub-AML clubs; Full per-EGM for above-threshold.

Strongest fit: NSW gaming-focused venues; clubs at or above the AUSTRAC AML/CTF threshold; venues running quarterly CL1002 self-audits manually today; venues that want FRT-vendor flexibility rather than bundled Corsight.

Architectural framing

Register-first vs obligation-first.

Both platforms produce digital records. They're organised around different primary objects.

AusComply's primary object is the incident. Every workflow starts from a captured event — a patron altercation, a refused entry, a machine fault, a welfare concern. The incident becomes a row; the row gets categorised, tagged, supported with evidence, and eventually exported when the register is queried at audit time. The strength of this shape is that the user model is familiar (\"log what happened\") and the UX is well-tested across millions of captures. The trade-off is that the obligation-to-evidence path runs in reverse: at audit time, you query the register to find evidence supporting an obligation, rather than the obligation pointing at its evidence directly.

Venue Axis's primary object is the obligation.Every CL1002 Part is a tracked record with its own evidence trail; operational events (incidents, welfare checks, training completions, SE register lookups) attach to obligations as live evidence records as they're captured. The strength of this shape is the audit traversal — an inspector asks "show me how you handle Part 18" and the platform points at the live obligation record with its full evidence appendix linked. The trade-off is that the mental model is less familiar; staff need a small adjustment from "log the incident" to "the incident is evidence for an obligation we're tracking continuously."

For venues whose primary compliance work is logging incidents for end-of-period reporting, the register-first shape is optimised for that job and AusComply is mature at it. For venues whose primary compliance work is demonstrating ongoing adherence to specific regulatory obligations (CL1002, AUSTRAC AML/CTF Amendment Act 2024), the obligation-first shape is structurally aligned to that demonstration.

Neither is wrong. Different optimisation targets.

Side-by-side framing

Where each leads.

Incident register track record
More than 2 million incident reports logged since 2015 (AusComply, /company) — battle-tested at scale
Newer; built gaming-native rather than liquor/security-native
Multi-state coverage
NSW + ACT + NT + QLD + VIC operational today
NSW-focused; multi-state expansion sequenced post-pilot
Dual-register (liquor + security)
Yes — single product covers both incident types
Liquor incidents covered as part of CL1002 Part 2; security as separate module if needed
Price for incident-register-only
Depends on club size — Venue Axis Register+ undercuts AusComply for sub-AML clubs; AusComply undercuts Venue Axis Full at the AML threshold and above.
Competitive per-venue pricing; no lock-in
Register+ $99/mo yr 1, $129/mo after — still cheaper for sub-AML clubs yr 1; Full priced higher for above-threshold
Gaming-native workflow
Liquor/security origin; gaming IR is bundled add-on
Built around RGO pipeline (observation → welfare check → CDD → SMR)
AML/CTF depth
Incident logging only; no SMR process, no patron risk scoring, no anomaly detection
Four-stage SMR process, patron risk scoring that weighs recent activity more heavily, server-side anomaly engine, evidence of why each alert was triggered
CL1002 alignment
Not specifically positioned around CL1002
Platform structure mirrors CL1002 directly; one-click audit-pack export pre-populated from working record
Obligation-to-evidence path
Reports built by querying captured incidents at audit time
Live evidence links — every CL1002 Part links to its supporting evidence continuously
FRT integration
AusComply is faster to deploy with Corsight; Venue Axis gives the venue control over which FRT vendor to choose.
Corsight AI bundled (operationally fast to deploy)
Vendor-agnostic webhook adapter; venue chooses the FRT vendor that fits its privacy posture (Vix Vizion is our primary integration target)
Three-portal architecture
Register-centric; management reporting via exports
Floor App + Manager Desktop + CEO Portal as role-aware surfaces sharing one record
Incident capture depth
Free-text fields with category tags; staff judges severity
Guided behaviour selection, severity auto-derived from selected behaviours, photo attachment, AI voice-to-draft narrative
Cross-record auto-linkage
Incidents captured as standalone rows; cross-linking is manual
Welfare check at crisis level auto-creates incident; SE match auto-flagged at refusal; CDD events link to patron risk profile
AI in the workflow
Not part of the core product
Voice-to-draft narrative, AI compliance helper, contextual guidance on every screen, board-pack auto-compose, anomaly explanation
Lock-in
No lock-in contracts
Month-to-month or annual; first 3 months free; full data export at any time

Bold cell indicates which side leads. "Split" means neither leads outright; the right answer depends on venue context.

Decision frame

When each is the right call.

AusComply is the right call when…
  • You operate venues across multiple Australian states and need single-vendor multi-state coverage today
  • Liquor + security incident logging is the dominant compliance workload, and dual-register capability removes meaningful double-entry
  • You've already chosen Corsight AI for FRT (or are happy to)
  • Your AML obligations are minimal and incident-register-only is your scope
  • Procurement values an established vendor with millions of records as a track record signal
Venue Axis is the right call when…
  • Gaming-floor compliance is the dominant workload, with welfare checks and RGO duties at the core
  • You're at or near the AUSTRAC AML/CTF threshold and need server-side anomaly detection plus a real SMR process
  • The L&GNSW CL1002 quarterly self-audit is currently a multi-hour manual exercise
  • You want vendor-agnostic FRT (or specifically don't want to be tied to Corsight)
  • You want the floor app, GM workflow, CEO board pack, and AML in one platform
  • You're NSW-focused (or willing to wait for multi-state expansion as we sequence it post-pilot)
FAQs

Common questions.

What is AusComply?

AusComply is the established digital incident register (DIR) for Australian licensed venues, operating since 2015. AusComply reports more than 2 million incident reports logged across hundreds of customers in NSW, ACT, NT, QLD, and VIC, with more than 60,000 reports added each month (auscomply.com.au/company) — one of the largest real-world incident-register datasets in the country. Its core differentiator is a dual-register capability covering both liquor incidents and security incidents in one product, with multi-state regulator compliance built in. AusComply has publicly announced an FRT partnership with Corsight AI (BusinessWire, 2023); confirm current integration scope on AusComply's product page before relying on it for procurement. A free gaming incident register module is described in AusComply marketing material as included with the DIR subscription. Pricing is competitive for incident-register-only deployments; AusComply does not publish a price card.

What's the headline difference between AusComply and Venue Axis?

Origin and shape. AusComply is built register-first — every workflow starts with an incident row, with a strong incident-register track record and multi-state regulatory configuration baked in. Venue Axis is built obligation-first — every operational event links to an L&GNSW CL1002 Part via a live evidence record, with AML/CTF, FRT, governance, and CEO board pack as platform-native surfaces rather than additional modules. For incident-register-only use, AusComply has a deeper track record on the register and is price-competitive for register-only use. For clubs that need AML depth, CL1002 alignment, and floor-to-board traceability in one platform, Venue Axis is the closer fit.

Where is AusComply stronger?

Five places clearly. (1) Incident register track record — AusComply reports more than 2 million incidents logged across hundreds of venues since 2015, with more than 60,000 added each month (auscomply.com.au/company). That's a database of real-world edge cases no newer platform has yet encountered. (2) Multi-state coverage — NSW + ACT + NT + QLD + VIC out of the box, while Venue Axis is currently NSW-focused with multi-state expansion sequenced post-pilot. (3) Dual-register (liquor + security) — for venues that need both, AusComply removes double-entry. (4) Price point — AusComply is price-competitive for incident-register-only deployments, before you factor in the AML/CTF/CL1002 surfaces Venue Axis adds on top. (5) No-lock-in contracts — removes a procurement objection that any new entrant has to work around.

Where does Venue Axis approach things differently?

Six architectural points. (1) Gaming-native, not liquor/security-native — Venue Axis's Floor App is structured around the RGO pipeline (observation → welfare check → CDD → SMR), not the security-guard pipeline (observation → refuse → log). The workflows look similar but the data model diverges. (2) Obligation-to-evidence linkage — every incident links to an L&GNSW CL1002 Part via a live evidence record; the inspector's "show me the evidence" question is a one-click traversal. AusComply's register is a searchable log. (3) AML/CTF depth — four-stage SMR process, patron risk scoring that weighs recent activity more heavily, server-side anomaly detection on EGM data, evidence of why each alert was triggered. AusComply has no AML capability beyond incident logging. (4) CL1002 working surface — 75 Parts mapped end-to-end, ~76% answered automatically from operational data, one-click audit-pack export. (5) Three-portal architecture — Floor App + Manager Desktop + CEO Portal as role-aware surfaces sharing one record. (6) Vendor-agnostic FRT integration — Venue Axis treats FRT vendors as plug-in adapters; AusComply is integrated specifically with Corsight AI.

What's the FRT difference?

AusComply integrates facial recognition through Corsight AI specifically — that's the bundled FRT capability, operationally fast to deploy. Venue Axis takes a vendor-agnostic posture: we treat FRT vendors as webhook adapters and lead with vendors whose integration model honours our never-store-templates boundary (Vix Vizion is our primary integration target). Already running Corsight? Our adapter pattern can integrate it the same way — event metadata in, biometric content rejected at the boundary. AusComply's bundle is faster to deploy out of the box; Venue Axis gives the venue control over which FRT vendor to use without re-platforming compliance. Different procurement philosophies, both workable.

Is AusComply cheaper than Venue Axis?

For incident-register-only use, AusComply is price-competitive; we can't do a head-to-head on a published basis because AusComply doesn't publish a price card. Venue Axis Register+ at $99/month in year one is the comparable surface for sub-AML clubs. For above-AML-threshold clubs, Venue Axis Full is per-EGM and likely priced above an incident-register-only AusComply subscription — but Full includes AML/CTF, FRT, AI helpers, and CEO board pack, capabilities AusComply does not market in its DIR product and that clubs typically buy separately. The honest comparison: if you only need an incident register, AusComply is a strong call; if you need the broader compliance picture, Venue Axis is a single-vendor stack and the total cost across vendors is the figure to compare.

Should multi-state clubs run AusComply?

AusComply's multi-state coverage (NSW + ACT + NT + QLD + VIC) is genuinely operational today; Venue Axis is currently NSW-focused with state expansion sequenced post-pilot. For clubs operating across multiple states that need a single incident register today, AusComply removes double-vendor friction. As Venue Axis ships state-specific obligation trees and CL1002-equivalent working surfaces for other jurisdictions, the coverage gap narrows — but for a club with venues in three states needing immediate compliance today, AusComply's deployed multi-state coverage is the practical answer in 2026.

Can both be in scope at the same venue?

Practically rare but possible. A venue could run AusComply as the security/liquor incident register while running Venue Axis for gaming, AML, and governance — but the data fragmentation across two registers creates audit-pack assembly friction and inspector confusion ("which register do you maintain — and why two?"). Most decisions land on one platform. The decision turns on which workflow is dominant: if liquor + security incident logging dominates the day-to-day, AusComply wins. If gaming + AML + governance dominates, Venue Axis wins.

Does AusComply align to L&GNSW CL1002?

AusComply is the digital incident register; CL1002 is the L&GNSW 75-Part Club Licence Self-Audit Checklist that inspectors walk through on the day. AusComply's coverage of CL1002 is partial-by-design — it answers the questions about Part 2 (Liquor operations and approved incident register), supports Part 11 (Security and crowd control), and contributes to Parts adjacent to liquor service. The wider CL1002 surface — gaming, AML/CTF, harm-minimisation, governance, RSA/RCG tracking, financial reporting, fire safety — sits outside AusComply's product scope. Venue Axis is structured around CL1002 as the unifying frame: every Part has a home in the platform and is handled through operational activities — answered automatically from floor data, tracked continuously, scheduled, surfaced for staff, hosted in the platform, or integrated from external systems. For clubs whose primary self-audit pain point is the breadth of CL1002 rather than the depth of any single Part, the difference is structural.

Related

Other comparisons + working references.

L&GNSW · inspection prep

L&GNSW inspection walkthrough →

What inspectors ask for first, where the five clusters of findings come from. The incident register is one of them.

Comparison

BNDRY vs Venue Axis →

The enterprise AML/CTF tier (Hawk AI, ASX-listed Identitii) compared on AML depth, scope, explainability, and pricing.

L&GNSW · the audit document

CL1002: the working surface →

The 75-Part audit document inspectors walk through, and how Venue Axis is structured around it.

Library

More working references.

The full library — six vendor comparisons, free tools (the obligation tree, the CL1002 explorer, the regulatory horizon), and regulatory explainers — is at /resources.

Open the library →

See it in your venue.

For NSW gaming-focused venues the cleanest comparison is the trial. First three months free, no card up front, full export of your data if it's not the right fit. Multi-state venues should email us about state-coverage roadmap.