A senior member of a qualifying agency may issue a Form 1 keep-open notice requiring the venue to continue providing a designated service to a specified customer in support of a serious-offence investigation (≥2 years imprisonment). When a keep-open notice is in force, the venue is exempt from s.26G/s.28/s.30 obligations to the extent compliance would alert the customer to the investigation. The platform records the Form 1, the expiry date, and any Form 3 extensions, and suspends default CDD/EDD treatment for the affected customer for the duration.
Working draft, not legal advice
The plain-English summary above is drafted by Venue Axis as a navigation aid. The citation is the authoritative source — treat it as the definitive reference. For a legal interpretation of this obligation in your venue's context, talk to your counsel.
Failing to comply with an in-force keep-open notice is a breach of the agency's notice and may obstruct a serious-offence investigation. Conversely, applying default CDD or providing tipping-off-eligible disclosures while a keep-open notice is in force exposes staff to s.123 (tipping-off) liability.
Consequences are summarised from the underlying legislation. Specific penalties depend on the breach pattern, prior history, and the regulator's enforcement posture. Talk to a liquor and gaming lawyer for a definitive view of your venue's exposure.
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