Standard categories an entry in the gambling incident register typically falls into: welfare check (RGO observed distress / time-of-play), intoxication (refused service or removed from EGMs), self-exclusion (refused entry or breach of undertaking), minors (suspected or confirmed underage on gaming floor), and RGO intervention (welfare conversation, signposting to support services).
This term sits in the NSW gaming & clubs section of the working glossary — vocabulary drawn from the Gaming Machines Act 2001, the Liquor Act 2007, the Registered Clubs Act 1976, and L&GNSW guidance.
The NSW statute governing approved gaming machines in hotels and registered clubs. Part 4 covers harm-minimisa…
Requires a hotelier or club authorised to keep approved gaming machines to (a) ensure patrons have access to a…
The clause setting out the minimum requirements of a NSW self-exclusion scheme — including written and signed …
A voluntary scheme under which a patron undertakes in writing to be excluded from the gaming area of one or mo…
A self-exclusion arrangement covering more than one venue. The patron's undertaking applies across all partici…
The NSW-mandated role responsible for harm-minimisation activity on the gaming floor — welfare checks, interve…